Last updated: 2 November 2025
We currently deliver to addresses within the UK. Orders are usually dispatched within 3 working days. Delivery timescales depend on your postcode and chosen shipping method.
Shipping costs are shown at checkout before you pay.
After placing an order you’ll receive an email confirmation with your order details.
For most online purchases you have a legal right to cancel within 14 days of receiving the goods (Consumer Contracts Regulations). You then have 14 days to return the items to us.
Exceptions: returns may not be accepted for used/opened personal-care items, or customised/personalised bundles (e.g., custom selections where items have been opened or used). Your statutory rights remain unaffected.
Once we receive and inspect your return, we’ll process a refund to the original payment method within [X] working days. Original delivery fees are refundable only where the whole order is cancelled within 14 days and returned in full (subject to law).
If an item is faulty or we sent the wrong product, contact us within 30 days and we’ll put it right (replacement, repair, or refund as appropriate).
For delivery or returns questions, email mindsovermattersforyou@gmail.com.